Norma is in the middle of demonstrating how the faucet works for Brier's benefit when she hears the new customer's voice; "One moment, please," she calls out, and takes Brier's jacket off her shoulders and tosses it aside, leaving Brier to the sink.

She looks a little stymied by the situation, but comes out a few steps to the kitchen side of the counter and manages a smile for the man's benefit. "Yes, this is my restaurant. Go on and sit down if you like, I've just got to--" What she's 'just got' to do she doesn't elaborate on, and instead goes back to Brier's side to help her with more washing up. Sitting down at the counter would indeed afford an alarming view of the two women, the one bloodied and the other getting bloodier with every moment.